7u76's Privacy Policy and Data Protection

7u76 ("we", "us", "platform") works to build a safe and transparent online gaming environment for players in Bangladesh. This Privacy Policy ("Policy") clearly explains what information we collect when you use our website, mobile services, or any related platform, how we use it, and what your rights are.

By using our services, you are considered to have read and agreed to the terms of this Policy in full. If you do not agree with any part of this Policy, please refrain from using our services and contact us at [email protected].

This Policy should be read together with the Terms and Conditions and the Responsible Gaming policy.

7u76 collects various types of information to create a secure and personalized gaming experience for you. The details are described by category below:

1.1 — Registration and Identity Information

This includes the information you provide when creating an account:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form — never kept as plain text)
• Preferred currency (BDT / Taka)

1.2 — Identity Verification (KYC) Information

We may verify identity documents in certain situations to ensure secure transactions and prevent fraud:

• National ID (NID) or passport copy
• Proof of address document (utility bill or bank statement)
• Proof of payment method ownership (where applicable)

1.3 — Financial Transaction Information

Your deposit and withdrawal history, payment methods used (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amounts and timestamps. We do not store full payment card or account numbers — only the portion needed for verification is kept.

1.4 — Gaming Activity Information

Your session data, game preferences, betting history, win/loss records, and patterns of participation on the platform. This information is used to support responsible gaming and to personalize your experience.

1.5 — Technical and Device Information

Your IP address, browser type and version, operating system, screen resolution, unique device identifiers, and connection details. This information is used for security assurance and fraud detection.

1.6 — Cookie and Tracking Information

Our website uses cookies and similar tracking technologies. See the Cookie Policy section below for more details.

7u76 uses collected information only for specific and legitimate purposes. We never retain your information unnecessarily or use it for any other purpose.

7u76 does not sell or commercially rent your personal information to any third party. However, limited information may be shared in the specific circumstances below:

3.1 — Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, security monitoring, and technology service providers receive only the information necessary to carry out their specific functions. These organizations are required to comply with our privacy standards.

3.2 — Game Software Providers

Providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, NetEnt, Microgaming, and Ezugi may receive session-level data to operate their games. This data is generally anonymized and contains no direct personal identification information.

3.3 — Legal Obligations

Information may be disclosed to regulatory bodies or law enforcement authorities to comply with applicable law or court orders, to assist in fraud and criminal investigations, or to protect our assets and rights.

3.4 — Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred. However, the protections of this Privacy Policy will remain in effect and you will be notified in advance.

Important: Outside of the cases listed above, your information will not be shared with any third party without your consent.

Cookies are small text files stored on your device. 7u76 uses the following types of cookies:

7u76 applies industry-standard technical and organizational measures to protect your personal information. Our key security measures are:

• SSL/TLS Encryption: All data transferred between your browser and our servers is protected by industry-standard SSL encryption.
• Encrypted Storage: Sensitive information such as passwords, financial data, and identity documents are stored in encrypted form in the database.
• Access Controls: Only authorized staff can view your data, and only when required for a specific task — following the principle of least privilege.
• Firewall and Security Monitoring: Our systems are continuously monitored to detect any unusual activity.
• Regular Audits: Regular security assessments are conducted to identify and address vulnerabilities.
• Data Backup: Your information is regularly backed up to prevent data loss in the event of a technical issue.

We acknowledge that complete security on the internet cannot be guaranteed. However, we are committed to taking every possible measure to protect your information. In the event of a security breach, we will notify affected users promptly as required by law.

7u76 retains your information only for as long as necessary. Retention periods are determined by the type and purpose of the information:

• Account Information: For the duration the account is active, and for a specified period after closure as required by applicable law.
• Financial Transaction Records: May be retained for an extended period to meet financial regulatory and tax requirements.
• KYC Documents: Retained for a specified period in compliance with anti-money laundering regulations.
• Gaming History: For the period necessary for responsible gaming purposes and dispute resolution.
• Communication Records: Customer support requests and chat logs are retained for a limited period.

Once the specified period has ended, information is securely deleted or anonymized so that you can no longer be identified.

You have the following rights regarding your information held by 7u76:

7u76's services are intended only for individuals aged 21 and above. We do not knowingly collect information from minors. Age verification is mandatory during the registration process.

If we become aware that information from a minor has been collected, that account will be closed immediately and all associated information will be deleted. If you suspect a minor is using the platform, please notify us immediately at [email protected].

Parents and legal guardians are asked to monitor the online activity of their children or teenagers and to share any concerns with us.

7u76 may update this Privacy Policy from time to time. Changes may result from technical developments, legal changes, or the expansion of our services.

For significant changes, we will notify you in the following ways:

• Sending a notice to your registered email address
• Displaying a notification when you log in to the platform
• Noting the date of the latest update on this page

Continued use of the service after any changes will be considered acceptance of the updated policy. If you do not agree to the changes, please contact [email protected] to close your account.

If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. Our support team is available 24/7 in Bengali and English.